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- Overview & features
- Rate plans
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- Discount Services (Voice: 1 line)
- Discount Services (Voice: more than 2 lines)
- Discount Services (Data)
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- Charges for IS series
- Mobile communications
- Useful services
- Charged fees information service
Charged fees information service
Know your mobile phone calling charges. Find out on the spot.
Calling Charge Display (by plan) Service ––Displays approximate charge at disconnection
When you are disconnected from a call, the approximate calling charge according to your rate plan is displayed on the phone.
| CDMA 1X WIN |
|---|
| Standard |
Details are available by clicking the following links.
Customers in Kanto and Chubu regions
Customers in regions other than Kanto and Chubu
Call Invoice Service ––Delivers invoice per call or per day
This service delivers an invoice per call, or per day for communication. Please select either "Display call destination, call time and calling charge" or "Display call time and calling charge."
| CDMA 1X WIN |
|---|
| Optional <¥100/month (¥105 with tax)> |
- * Call invoice is enclosed with the bill. If you are subscribed to calling discount services for multiple lines, such as "Group Discount" and "Call Wide," you may choose to have the bills and call invoices sent together or separately. However, if you have consolidated billing, you cannot choose to have the call invoices sent separately to each line contractor.
Call Invoice Separation Service ––When you want separate invoices for each call destination
Calls made by dialing "131" before a number are handled as "separately calculated calls" and will be issued a separate call invoice for "separately calculated calls" [1] aside from a call invoice for all calls.
[1] "Call destination, call time and calling charge" are displayed on each call invoice.
| CDMA 1X WIN |
|---|
| Optional <¥200/month (¥210 with tax)> |
- * If you are subscribing to this service, no separate application for using the "Call Invoice Service" is necessary.
- * Call invoice is enclosed with the bill. If you are subscribed to calling discount services for multiple lines, such as "Group Discount" and "Call Wide," you may choose to have the bills and call invoices sent together or separately. However, if you have consolidated billing, you cannot choose to have the call invoices sent separately to each line contractor.
Call Invoice Batch Charge Service –– Apply a flat rate on the invoice issuing service charge
If you are using the "Call Invoice Service" or "Call Invoice Separation Service" for 50 lines or more with consolidated billing, a flat rate for the monthly service charge for these services is available.
| CDMA 1X WIN |
|---|
| Optional <Flat rate required> |
(Unit: ¥)
| Call invoice batch issuing service charge | ¥5,000/month (¥5,250) |
|---|---|
| Call invoice separation batch issuing service charge | ¥10,000/month (¥10,500) |
- * Charges in parentheses include consumption taxes.
- * Subscription to this service can be made in a unit of group receiving discounts, and the calculation of the number of lines applicable is by consolidated billing (For billing where both KDDI and OKINAWA CELLULAR lines are used, the number of lines applicable will be calculated by each company).
- * When you cancel this service, the service is applicable to the end of the month before the application of the cancellation of service (current billing charge).
- * If you are using less than 50 lines for "Call Invoice Service" or "Call Invoice Separation Service" within the consolidated billing, the monthly service charge will be charged according to the number of lines.
Bill on WEB (former au Internet "Charge Notification Service") – Check the invoice online from EZweb or a PC.
You can check your monthly au phone charge billing information (charge amount, call invoice information [1], receipt information) online from EZweb or a PC (free option).
[1] This service is available if you are subscribed to the "Call Invoice Service" or "Call Invoice Separation Service." You cannot check the invoice from EZweb.
- Informs you the charge amount
This service sends you information on the charge for the previous month's usage and credit transfer date to your designated email address (you can set where to have the information sent from EZweb or the au Website). - Discount of ¥21/month (tax included) per line.
- Download function
You can download your monthly billing information and save it as a pdf file. - After subscription, you can use this service with both EZweb and the au Website.
- From EZweb top menu
EZ --> Top Menu --> au Customer Support --> Check
- From au Website
Click the links below for details.
Restriction on use of web ––To manage your EZweb access
This service is perfect for limiting your business use au mobile phone to making calls and using email. You can limit access from EZweb to certain content, such as for checking charged fees and setting your email filter. Not to mention calling, you can still use other services such as sending and receiving email and taking photos and movies with your au mobile phone with a built-in camera.
| CDMA 1X WIN |
|---|
| Optional <Free> |
- * Regardless of whether you are using this service or not, using EZweb will incur packet charges.
- * Please visit an au shop to cancel this service.
- * This service will restrict all accesses to the Internet using the PC site viewer.
- * If you are already using paid EZweb information content, please note that using this service will restrict accesses to sites other than certain services. Upon using this service, registration to such pay sites is automatically cancelled, but the information charge for the month you subscribed to this service is charged.
Price Safety Service –– Email alert sent when you exceed a certain charge amount Automatic stopping of service is also available.
| CDMA 1X WIN |
|---|
| Optional <Free: ¥105/month (with tax)> |
Alert course Free
This service informs you by email [2] whenever the accumulated amount of your calling charges and packet communication charges [1] from the first day of the month to the previous day exceeds a certain amount (¥5,000 (tax excluded), ¥7,000 (tax excluded), ¥10,000 (tax excluded), and ¥15,000 (tax excluded)).
Stoppage course ¥105/month (with tax)
This service informs you by email [2] whenever the accumulated amount of your calling charges and packet communication charges [1] from the first day of the month to the previous day exceeds a certain amount (¥3,000 (tax excluded), ¥5,000 (tax excluded), ¥7,000 (tax excluded), ¥10,000 (tax excluded), ¥15,000 (tax excluded)), as well as restricts the use of calling [3], SMS (C-mail) sending [3], packet communication (including EZweb, email sending & receiving [4]). The restriction is lifted on the first day of the following month.
- Application
Application is only accepted from EZweb. You cannot apply for this service at an au shop or by calling.
EZ --> Top Menu --> au Customer Support --> Apply/Change --> Price Safety Service
- [1] If you are on a plan with free calls, calling charges and communication charges are calculated from the point that calls and communication exceeded free calls. Discount calculation from discount services is not applied in this calculation. The reported amount does not include basic rate, flat-rate charge for services, EZweb information charge, etc. Please note that the accumulated amount reported is an approximate number.
- [2] Two email addresses (au mobile phone and PC email address) can be designated to receive the alert.
- [3] You can still receive calls and SMS (C-mail). Certain calls can be made, such as emergency calls (110, 118, 119), Disaster Emergency Message Dial <171 (pay call)>, KDDI Customer Service Center (157, 113), Price Safety Service Dial (*8157 from an au phone, 0077-75157 from a general telephone) and FREE CALL.
- [4] Email received during the restriction period is not received at the server and error email is sent to the sender (Please note that the reported accumulated amount is an approximate number).
