- Lineup
- Overview & features
- Rate plans
- au Point Program
- Discount Services (Voice: 1 line)
- Discount Services (Voice: more than 2 lines)
- Discount Services (Data)
- Discount Services (Voice: Other discount services)
- Charges for IS series
- Mobile communications
- Useful services
- Charged fees information service
Useful services
KDDI offers a selection of useful services to support your business
Answering Service (Voice Mail) ––Receives messages for unanswered calls free of charge
This service is available anywhere in the country. Dial "1417" to listen to the messages.
| CDMA 1X WIN |
|---|
| Standard |
| Recordable number of messages |
20 messages of up to 3 minutes each, shared with voice mails |
||
|---|---|---|---|
| Message retention time | 48 hours per message | ||
| Unique features |
|
Message information (Caller number included) |
When you receive a message, the caller phone number and the date and time the message was received are displayed. |
| Missed call information | If the caller did not leave a message after being connected to the answering service center, the caller phone number [1] and the date and time the call are displayed. | ||
[1] The caller phone number is not displayed if the caller does not disclose their phone number.
- * Messages can be started, paused and played from any general telephone, overseas telephone, mobile phone or PHS with a push-button function.
- * When you listen to a message, calling charges are incurred based on your contracted rate plan.
- * The "Answering Service (Voice Mail)" for your au mobile phone is set to ON (start service) by default so it is available immediately with no need of operations to start the service.
SMS (C-mail) ––Send and receive messages between au mobile phones
This service is available anywhere in the country. If you are subscribed to "Business Discount," SMS (C-mail) are free among employees!
| CDMA 1X WIN |
|---|
| Standard |
| Possible receiver | au mobile phone |
|---|---|
| Sending charge | ¥3/message (¥3.15) Free calls from plans with free calls can be used for sending SMS (C-mail) |
| Receiving SMS (C-mail) | ¥0 |
| Possible exchangeable characters | 1-byte characters: Up to 100 2-byte characters: Up to 50 |
| SMS (C-mail) retention time | Up to 72 hours per message SMS (C-mail) are received and stored in the mailbox even when the mobile phone is out of service area or turned off. When sending SMS (C-mail), messages are (attempted) sent repeatedly until they are sent (Retry function). |
- * Charges in parentheses include consumption taxes.
- * SMS (C-mail) sending charge is not discounted by "Call Wide." It is also not discountable by "Call Designation Discount."
- * au mobile phones that support "Oshaberi Mode" require sending sender phone number when sending SMS (C-mail). When you are using the phone number non-disclosure setting (including "184" dialing), a message informing you that a message cannot be sent, such as "Unable to send SMS (C-mail)," will be displayed.
Call forwarding service ––Forwarding received calls
This service forwards calls made to your au mobile phone to another mobile phone, general telephone, overseas telephone [4], PHS or pager.
[4] Call forwarding by "au International Calling Service" is not available.
| CDMA 1X WIN |
|---|
| Standard |
- * Calling charges for forwarding the calls from your au mobile phone to the forwarding destination are at your expense.
Unwanted calls prevention service ––Phone number non-disclosure calls can also be registered
This service prevents customers from receiving unwanted calls. By dialing "1442" after receiving a prank call or otherwise unwanted call, the next time a call is made from that caller it is connected to the "Call Rejection Message Service [5]."
[5] Automated message: "This is au. Your call cannot be connected to the desired number due to the customer's request.
| CDMA 1X WIN |
|---|
| Optional (¥100/month (¥105)) |
- * Charges in parentheses include consumption taxes.
| Number of callers that can be registered |
|---|
| 10 |
- * Calls made with the caller phone number undisclosed can also be registered.
- * Certain phone numbers cannot be registered, including those of public telephones and overseas telephones.
- * When you try to register a phone number beyond 10 registrations, the oldest phone number is deleted to register the new phone number.
- * A phone number cannot be registered if the call was not connected but was merely received.
Call Waiting Service ––Never miss an important call
You can get connected to calls received while you are on the phone.
| CDMA 1X WIN |
|---|
| Standard |
- * Charges in parentheses include consumption taxes.
- * If you use this service in combination with the "Answering Service (Voice Mail)," a call received and unconnected while you are on the phone will be automatically connected to the Answering Service after a certain ringing time and the caller can leave a message.
- * Calling charges are incurred while a call is on hold, and are at the expense of the caller.
- * This service is not available while you are using to the "Multi-Party Calling Service."
| Start service | Stop service |
|---|---|
au International Calling Service ––Call anytime with no additional procedures needed
No application is needed. You can make international calls from your au mobile phone with one easy operation.
Calling charges for international calls are combined and billed with monthly mobile phone charges.
| CDMA 1X WIN |
|---|
| Standard |
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[2] Please inquire the KDDI Customer Service Center for the country code.
- * If the area code starts out with a "0," dial without the "0" (there are some exceptions).
- * You can also use "005345" instead of "001 + 010."
[Calling charge per minute]
| Major countries and regions | U.S.A. (Mainland U.S., Alaska, Hawaii) |
South Korea | Philippines |
|---|---|---|---|
| au International Calling Service | ¥44 | ¥69 | ¥88 |
- * Charges for international calls are exempted from taxes.
- * Calls are charged by the minute.
- * Please click the link below for calling rates for calls to countries and regions other than those listed above.
- * Calling charges are consolidated with the billing of the monthly au mobile phone charged fees.
- * Calling charges for "au International Calling Service" calls made on and after September 1, 2009 can be allotted to free calls.
- * Calling charges for "GLOBAL PASSPORT" calls made on and after December 1, 2009 can be allotted to free calls.
- * Calling charges are not discounted by "Call Wide" and other discount service.
- * This service is available even when your au phone's "Phone Number Display Service" is set to "automatically add 186" or "automatically add 184."
- * If you prefer not to use this service, you can apply to stop connecting with "au International Calling Service."
- * Monthly limits are applied on usage charge. KDDI will stop the service at the point which KDDI confirms that the monthly limit has been exceeded (au International Calling Service: ¥20,000 (tax free), 001 Kokusai Mobile Talk: Depends on the customer's usage conditions). au International Calling Service and 001 Kokusai Mobile Talk may be stopped during the period until the payment for the calling charges are confirmed.
- * International calls are still available with the following means after this service has been stopped: "001" international calls using the CDMA prepaid card, international calls using credit cards or Super World Card (no prior contract needed), and international calls that do not use 001 (prior contract needed).
001 Kokusai Mobile Talk ––Simple charged fee by the minute
An international calling service with reasonable charges. Available with a fixed rate by the minute for 24 hours.
- * Charges are billed separately from the monthly au phone charged fees.
| CDMA 1X WIN |
|---|
| Application needed |
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[3] Please inquire the KDDI Customer Service Center for the country code.
- * If the area code starts out with a "0," dial without the "0" (there are some exceptions, such as fixed-line in Italy and Moscow).
[Calling charge per minute]
| Major countries and regions | U.S.A. (Mainland U.S., Alaska, Hawaii) |
South Korea | Philippines |
|---|---|---|---|
| 001 Kokusai Mobile Talk | ¥44 | ¥69 | ¥88 |
- * Charges for international calls are exempted from taxes.
- * Calls are charged by the minute when you apply to "001 Kokusai Mobile Talk." Please click the link below about calling rates for 001 Kokusai Mobile Talk for calls to countries and regions other than those listed above.
- * Monthly limits are applied on usage charge. KDDI will stop the service at the point which KDDI confirms that the monthly limit has been exceeded (au International Calling Service: ¥20,000 (tax free), 001 Kokusai Mobile Talk: Depends on the customer's usage conditions). au International Calling Service and 001 Kokusai Mobile Talk may be stopped during the period until the payment for the calling charges are confirmed.
- * International calls are still available with the following means after this service has been stopped: "001" international calls using the CDMA prepaid card, international calls using credit cards or Super World Card (no prior contract needed), and international calls that do not use 001 (prior contract needed).

