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IP-VPN Broadband Value Pack
Overview Features Charge System
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Main Contents
Basic Offer Conditions

Usage conditions

Number of connectable locations
A minimum of 5 locations up to 100 (excluding other IP-VPN locations)
Routing
Static routing is only available.
Number of LAN addresses
Varies depending on the router type.
Report service
Not applicable
SLA
Not applicable
Optional packages
QoS package and BGP4 cannot be used.
Minimum contract period
One year (see Note)

Note:  If a customer cancels a contract before the contract period ends, a penalty equivalent to the total of monthly charges for the remaining contract period will be incurred.(See "Router Rental Menu" for router rental.)

* "KDDI IP-VPN Broadband Value Pack" is a best-effort network. Please be fully aware of this fact if considering the use of this network for applications in which you pursue real-time capability or for networks in which you seek high reliability.


Maintenance and operation conditions
Contact
KDDI Technical Service Center (TSC)
Failure notification
There is no active notification system.
Business hours
24 hours/365 days (including the NTT East/West Flet’s section)
Response to failure
KDDI section (KDDI IP-VPN to KDDI special IP network section): 24 hours/365 days
NTT East/West Flet’s section: Varies according to the customer’s contract details.
CE router: Varies according to router type and maintenance package.
Planned work
Though we will notify the construction date in advance, we are not able to change it.(There are some cases when we do emergency construction depending on the content of work.)
NTT East/West Flet’s section: The conditions set by the NTT East/West Flet’s service apply.
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