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Targets, Results and Issues in Material Issues for CSR

Targets, Results and Issues in Material Issues for CSR

The chart below provides an overview of the principal targets and results of the material issues for CSR during FY2015 and reports the main issues for FY2016 and their countermeasures.

[Evaluation standard]

  • A+: Significant achievements made on the issue
  • A: Certain achievements made on the issue
  • B: Action was taken, but with no achievements
  • C: No action was taken

Priority Material Issue Target and KPI Boundary FY2015 Activity Results Evaluation Future Issues
Within organization Outside organization
Governance A Provide stable information and communication services
(Further strengthen large-scale disaster response measures)
  • Achieve 100% improvement of issues identified in disaster countermeasure training drills
  • Achieved 100% improvement of issues
A+
  • Build a back-up system for terrestrial lines in times of disaster (when all communication is disrupted)
B Strengthen system for promoting CSR activities
  • Establish CSR Committee
  • Review KDDI Code of Conduct

  • Established CSR Committee and held first CSR Committee meeting
  • Revised KDDI Code of Conduct
A+
  • Discuss next environmental conservation plans in CSR Committee and implement PDCA for CSR activities
B Spread The KDDI Group Philosophy and criteria
  • Implement The KDDI Group Philosophy Study meetings for all employees
  • Achieve 100% participation in e-learning program on KDDI Code of Conduct

  • Total number of participants 36,995
  • Achieved 93% participation in e-learning program on KDDI Code of Conduct
A
  • Continue dissemination activities on The KDDI Group Philosophy
  • Spread revised KDDI Code of Conduct
Society A Realize a safe and secure information and communication-oriented society (Improve quality of KDDI Smartphone and Mobile Phone Safety Classes)
  • Achieve a score of 90 for satisfaction with classes for juniors
  • Achieve 83% satisfaction with classes for seniors
  • Achieved a score of 93.5 for satisfaction with classes for juniors
  • Achieved 83.1% satisfaction with classes for seniors
A+
  • Consider measures to improve KPI (Review program in view of diversity of problems and respond to new needs of seniors)
A Create a vigorous company by cultivating diverse human resources (Further promote diversity)
  • Achieve target number of female managers by end of FY2015
    Female line managers: 90 (Proportion of line managers: 7%)
 
  • Achieve target number of female managers by end of FY2015
    Female line managers: 94 (Proportion of line managers: 7.1%)
A+
  • Promote measures to achieve 200 female line managers by FY2020
B Promote supply chain CSR
  • Achieve over 90% collection rate of CSR procurement questionnaire
  • Formulate KDDI Supply Chain CSR Guidelines
  • Achieved almost 100% collection rate of CSR procurement questionnaire
  • Formulated KDDI Supply Chain CSR Guidelines (March 2016)
A+
  • Spread KDDI Supply Chain CSR Guidelines to business partners
B Respond to human rights
  • Formulate human rights policy
  • Promote human rights education
  • Formulated KDDI Group Human Rights Policy (March 2016)
A
  • Promote human rights education for all employees
B Consider and implement new measures aimed at regional revitalization
  • Consider and implement support measures for outlying islands
  • Implemented au WALLET Market "Shimamono Marche" (December 2015)
A+
  • Continue support activities linked to regional revitalization
Environment A Initiatives for global environmental conservation
(Roll out Third Medium-term Environmental Conservation Plan)
  • Reduce power consumption (compared to when no energysaving measures are taken) by 30% by FY2016
  • Progressing at a pace that will achieve the target
A+
  • Prepare to receive industrial waste disposal operators
  • Consider medium-term plan for FY2017 onwards
  • Reduce power consumption per subscriber (compared to onwards FY2011) by 15%
  • Reduced power consumption by 33.4%
A+
  • Construct 100 tribrid base stations (Target for FY2012)
  • Constructed 100 tribrid base stations (end of March 2013)
A+
  • Achieve zero emissions for retired telecommunications facilities
    Achieve final disposal rate of 1% or less (Zero emissions is defined as having a final disposal rate of 1% or less)
  • 0.8%
A+
  • Achieve recycling rate of used mobile phone material of over 99.8%
  • 99.8%
A
  • Achieve recycling rate of general waste material for KDDI buildings and headquarters of over 90%
  • 85.7%
B
B Understand the supply chain issue
  • Respond to all 15 items of Scope 3 (Calculate and verify all 15 items for FY2015)
  • Achieved
A+
  • Consider future reduction measures by understanding the trends of the past 3 years (To be reflected in next environmental conservation plan)
B Reinforce environmental communication
  • Implement e-learning at least once a year
  • Implement stakeholder engagement at least once a year (dialogue, etc.)
  • Implemented mandatory e-learning for all employees on "Global Warming and Scope 3"
  • Implemented dialogue with experts on CSR procurement and green procurement
A
  • Respond to issues identified through engagement
C Promote biodiversity conservation
  • Promote new initiatives for biodiversity conservation
  • Progressed no further than promoting existing programs (Ganges River dolphins, etc.) and considering new initiatives
B
  • Consider new initiatives for biodiversity conservation