- Privacy Policy
- Handling of Personal Information in Telecommunications Business Field
- Handling of Personal Information in Installment Sales and Individual Financing Agency Business Fields
- Handling of Personal Information in Bank Agency Service and Insurance Agency Service Fields
1. Intended Purpose of Use of Personal Information and Presence/Absence of Contract
For the following operations that we perform when providing bank agency and insurance agency services, we handle the following personal information listed below for each operation and at the same time we contract all or part of the operation.
The "Subscriber" represents each individual service subscriber and addressee of a bill, and "Users" refer to all those users registered with the User Registration System for au Telecommunications Services.
| Operation that uses personal information | Service information | presence/absence of contract |
|---|---|---|
| (Bank agency services) 1. Intermediary services for signing contract related to handling of savings in Japanese yen and foreign currencies as well as funding loans, in addition to associated services |
(1)-(6) | Present |
| (Insurance agency services) 1. Agency or intermediary services for signing contract related to insurance agency work and associated services |
(1)-(6) | Present |
| Personal information to be used | Source |
|---|---|
| (1) Name and address of subscriber | Subscriber |
| (2) Date of birth and gender of subscriber | Subscriber |
| (3) Subscriber's phone number, mail address and contact phone number, and place of work | Subscriber |
| (4) Information on communication devices (serial number, model name, product number, etc.) | Service information |
| (5) Name and date of birth of a user registered with the "User Registration System " for au Telecommunications Services. | Subscriber |
| (6) Other information obtained through service provision including application and details of inquiries. | Subscriber |
2. Accredited Personal Information Protection Organization and Contact Point for Requesting Settlement of Complaints
The accredited personal information protection organization of which we are a member and contact point for requesting settlement of complaint is:
Telecommunications Personal Information Protection Promotion Center
