Privacy Policy

Attached Sheet 3

Notification of Personal Information on Nonpaying Customers

We may provide carriers specified under "Parties to be Notified" below with personal information on nonpaying customers if these customers fail to pay the amounts payable after the termination of their contracts pursuant to the terms of au Telecommunications service contracts due to the neglect to pay service charge or other debt.

Personal information items to be supplied Name, address, telephone number, date of birth, payment status, etc.
Intended use of personal information items to be supplied Checking when applying for services
Parties to be notified Mobile carriers, PHS carriers, and broadband wireless access service companies (companies that provide services using broadband mobile wireless access systems)
Party responsible for management of personal information KDDI Corporation

About the notification of personal information related to forged or falsified identification documents, etc.

With regards to provided au communication services, we will notify the carriers stipulated in "Persons notified" below of personal information related to forged or falsified identification documents for the purposes of preventing illegal contracts, the occurrence of nonpayment of charges, and other incidents pursuant to the implementation of the confirmation of individuals based on Article 3 of the Act for the Prevention of Illegal Mobile Phone Use.

Items of personal information notified Name, address, date of birth, identification documents, identification numbers, arrest information, methods of forgery, contract screening results, etc.
Purpose of use for personal information notified Screening at the time of service application
Persons notified Mobile phone carriers, PHS carriers
Persons responsible for managing personal information KDDI CORPORATION

Notification of Personal Information of Senders of Commercial or Other Unsolicited E-mail (Spam) [1]

We may provide carriers specified under "Parties to be Notified" below with personal information on senders of commercial or other unsolicited e-mail (spam) [1] if it is deemed necessary and appropriate especially to prevent interference with the transmission and reception of e-mail due to simultaneous transmission of e-mail to many people when providing au Telecommunications Service.

  • [1]
    Personal information on senders of commercial or other unsolicited e-mail (spam) refers to information on subscribers whose service has been suspended by KDDI or contract has been terminated for reasons of simultaneous transmission of e-mail to many people that violates the provisions of the Act on Regulation of Transmission of Specified Electronic Mail (Act No.26, 2002) or transmission of e-mail that may hinder transmission and reception of other e-mail.
Personal information items to be supplied Name, address, telephone number, date of birth, etc.
Intended use of personal information items to be supplied Checking when applying for services
Parties to be notified Mobile carriers and PHS carriers
Party responsible for management of personal information KDDI Corporation

Notification of Personal Information on Customers who Refused to Re-spond to Request for Identity Verification

We may provide carriers specified under "Parties to be Notified" below with personal information on customers whose service has been suspended due to refusal to respond to request for identify verification pursuant to the provisions of Article 11 of the Act for Prevention of Improper Use of Mobile Voice Communications Services.

Personal information items to be supplied Name, address, telephone number, date of birth, etc.
Intended use of personal information items to be supplied Checking when applying for service
Parties to be notified Mobile carriers and PHS carriers
Party responsible for management of personal information KDDI Corporation