KDDI HOMETelephoneKDDI-IP PhoneHow to UseUse of IP phone compatible devices (provided by NTT East/NTT West)

KDDI-IP Phone

Use of IP phone compatible devices (provided by NTT East/NTT West) (For customers who have subscribed to the partner providers)

"IP phone compatible device (provided by NTT East/NTT West)" is a communication device for the IP phone system that uses the Internet, provided by NTT East/NTT West.
IP phone compatible device (provided by NTT East/NTT West) currently comes in three types –– the internal ADSL modem router, router, and adaptor, and all three can be used with KDDI IP phone system.

IP phone compatible device provided by NTT East

Visit NTT East's FLET'S Official Web Site to check compatible devices.

Open link in a new windowFLET'S Official Web Site (NTT East) (in Japanese only)

IP phone compatible device provided by NTT West

Visit NTT West's FLET'S Official Web Site to check compatible devices.

Open link in a new windowFLET'S Official Web Site (NTT West) (in Japanese only)

Note

  • Customers who have subscribed to FLET'S ADSL or B FLET'S can use the IP phone compatible device provided by NTT East/NTT West. To request the rental or purchase of IP phone compatible devices, contact NTT East/NTT West.
  • If you wish to rent the IP phone adaptor (¥380/month ) provided by KDDI for FLET'S ADSL or B FLET'S, contact your provider.
  • An ADSL modem will also be needed.

Automatic setup

Click "Self Page" and start your automatic setup by clicking "Automatic setup for IP phone home device" shown on the screen.

Open link in a new windowSelf Page (in Japanese only)

Version upgrade notification function

This is a function to notify customers of the recent available firmware for "IP phone compatible devices (provided by NTT East/NTT West)".

  • For details, see "NTT East/NTT West Web Site".

Dialing a call

Sound made during dialing Status
Beeping followed by ringing When a call is dialed via IP phone system
Beeping, one long beep, followed by ringing When a call is dialed to a number not available to IP phone (e.g., when "0120" is dialed)
Ringing When a call is dialed to a number in the conventional phone system (e.g., "1xx", "#xx", and "0000")
Double peeps in repetition When the device is not correctly configured (e.g., a call to a number in the conventional phone system is dialed but the device is not connected to the system)
Long beeps Temporally unable to connect (e.g., the line is busy or the other party is not connected to the Internet)

Dialing category

The dialed telephone number Service selected for the call and its identifying tone
Number Type Number Sample Service Type Identifying Tone Remarks
Conventional Phone Number 03-XXXX-XXXX
06-XXXX-XXXX
etc.
IP Phone Beeping followed by ringing The call will not automatically be switched to the conventional phone system when you cannot make your connection.
IP Phone 050-XXXX-XXXX  
Mobile Phone 090-XXXX-XXXX
080-XXXX-XXXX
PHS 070-XXXX-XXXX
International Calls 010 +
phone number
Telecommunication Company ID Number 0077/001 (international)
0077/001 + 010 +
phone number
Display/Hide Caller ID Notification 184/186 +
phone number
If the service is available for the call The call is distinguished for the IP number or for the conventional phone system based on the number dialed after "184/186".
IP phone Beeping followed by ringing
If the service is not available for the call
Automatically switched to the conventional phone system Beeping, one long beep, followed by ringing
Telecommunication Company ID Number 001/0088/0033 +
phone number
Automatically switched to the conventional phone system Beeping, one long beep, followed by ringing  
Toll free dial/
Free Access
0120, etc.
Navi Dial/
Navi Access
0570
Dial Q2 0990
Emergency Calls 110, 118, 119, etc. Conventional phone system Ringing The call is dialed via the conventional phone system instead of IP phone.
Various Phone Services 113, 116, 117, 177, etc.
Calling via a Conventional Phone System 0000 (four zeros) + Callee's phone number
[1]
Dialing beginning with "#"
  • [1]
    When you would like to make a call via a general subscriber phone, first dial "0000" and then dial phone number of a general subscriber phone or mobile phone/PHS. This allows you to use the service via a general subscriber phone.
    • In the case of "IP phone compatible device (provided by NTT East/NTT West)." When using an IP phone adopter provided by KDDI, dial "0009" first.

Note

  • When you first configure the "IP phone compatible device (provided by NTT East/NTT West)", your area code needs to be set, which allows you to dial from your local code.
  • When dialing a phone number starting with a specific number, the call is automatically switched to a general subscriber phone.

Phone numbers not connectable with KDDI-IP Phone service

  • All of the indicated amounts exclude tax unless otherwise specified.