Stakeholder Dialogue in FY2024

Dialogue on Human Rights

In March 2025, KDDI invited Associate Professor Kei Narihira from the Faculty of Law, Kyushu University, to its headquarters to provide an evaluation of our overall initiatives related to AI and human rights, as well as advice on how to approach the challenges we face.

Participants

Mr. Kei Narihira
<Participating Exert>

Mr. Kei Narihira, Associate Professor at the Faculty of Law, Kyushu University

<KDDI participants>

Masako Yano, General Manager, Sustainability Management Division
Mamiko Sugita, General Manager, Sustainability Development Department
Kyohei Kawada, Group Leader, Sustainability Development Section, Sustainability Development Department
Shiho Mimuro, Takayuki Maeda, Sustainability Development Section, Sustainability Development Department
Koichi Takagi, Expert, Advanced Technology Planning Division
Shinya Wada, Group Leader, AI Platform Section, Data & AI Center
Akihiro Yamazaki, Group Leader, Privacy Governance Section, Data & AI Center

  • *The titles/positions of participants are as of March 2025

The opinions we received are as follows.

  • When providing AI services to corporate clients, there is a possibility that diverse AI systems may interact across networks, leading to unpredictable outcomes. To address this, it is essential to share information, incidents, and risk mitigation strategies with counterparties.
  • To foster a sense of ownership among employees, internal engagement efforts should include interactive communication methods such as workshops.
  • It is also important to feed back any risks or incidents that arise during the operational phase of AI services to the planning and design/development departments.
  • Regarding information disclosure, while it is important to share our initiatives internationally through frameworks such as the Hiroshima AI Process "Reporting Framework," it is equally vital to present the information in formats that are easily understood by domestic stakeholders.

We reaffirmed the importance of recognizing the existence of unpredictable human rights risks associated with AI utilization, and of sharing information and countermeasures not only within the company but also with stakeholders.

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