CEO Message

Spark Your Journey KDDI

Photo: Hiromichi Matsuda, President, Representative Director, CEO, KDDI CORPORATION

"Spark Your Journey"
: Our Path and Unwavering Values

When KDDI was established in 2000, we expressed our intention to carve out our own future with "Designing The Future." In 2019, we moved to the next phase of creating a new "tomorrow" through co-creation with our partners under the banner of "Tomorrow, Together."
Meanwhile, the COVID-19 pandemic has accelerated the clock, and the social structure has rapidly shifted to digital. Now, we are at a major turning point where communication has become a natural part of daily life and AI is on the rise.

In this context, we reconsidered our brand value and what we should aim for.

  • To support each customer's life and challenges, so that they can shine as they are their true selves.
  • The value we provide is that every KDDI technology and standard of quality exists for one purpose: to let people shine.
  • Our pride, our "Power to Connect," will continue to enhance.

We have encapsulated these promises to our customers and our unwavering determination in a single phrase:

"Spark Your Journey"

"Spark" represents the flame, the "excitement" that is born in the heart at the moment one encounters something one is passionate about.
And "Your Journey" is the irreplaceable life journey that each customer walks.

We have evolved the expressions we have used so far, "Future" and "Tomorrow," into the time-axis expression of "Journey."
We have a strong determination to be a presence that walks alongside each customer's "Journey," their life itself, to light the fire of their challenges, and to support them.

To those taking the first step,
and to those diving into the unknown,
KDDI will be the power that carries you forward.

"Power-to-Connect 2028"

In May 2026, the KDDI Group formulated its Mid-term Management Strategy (FY2026-FY2028), "Power-to-Connect 2028."

Until now, our company has continued to grow its business centered on communication, honing our role as a social infrastructure provider while optimizing the value of communication in line with the evolution of mobile communication technology.
In "the AI-Native Society," where AI will be widely adopted as a social infrastructure, we will move from an era of using AI to an era where it is commonplace. While technology brings efficiency and sophistication, AI itself is rapidly becoming homogenized, "AI resilient and hard to replace value" becomes a key source of competitive advantage.

In "the AI-Native Society," we will focus on creating value from the customer needs. We aim to be a front-runner leading the social implementation by creating new businesses that enable "AI-Powered Productivity," which contributes to our customers' business growth, and "AI-Enhanced Lifestyles," which transform our customers' lifestyles and experiences, as concrete values that can be felt in daily life.

Image of "the AI-Native Society"

The real assets we possess, such as our "real" touchpoints including au Style/au shops and Lawson stores nationwide, infrastructure deployed nationwide such as base stations, and human resources with diverse skills and experience, are a great strength that is difficult to be replaced by AI.

To further differentiate ourselves by leveraging these strengths, we will advocate "Fusion," as a value creation model through cross-domain, as a new growth structure, and strengthen and create businesses.

Specifically, "Real-Tech Fusion," which creates customer experience value by combining the strengths of our real assets with technology, will be at the core. "Infrastructure Fusion," which aims to build the next-generation digital infrastructure by fusing our conventional communication infrastructure with a new AI infrastructure, will provide the foundation. And "HR Fusion," which develops next-generation human resources by bringing together the skills and experiences of our diverse professional talent, will be the driving force for execution.

Through our Mid-term Management Strategy "Power-to-Connect 2028," the KDDI Group will achieve sustainable growth for the entire group and further enhance our enterprise value.

To be "A Company That Inspires Passionate Challenges."

By leveraging AI and digital data to take "Power to Connect" to a new level, we can incorporate new digital trends into all our businesses and continuously propose new value to our customers and partners.

When I assumed the role of President, I set our vision as "A Company That Inspires Passionate Challenges."

KDDI has evolved the power of telecommunications through a history of tireless effort and challenge. To upgrade our "Power to Connect" to a new dimension, I want to create more opportunities for "passionately challenging" not only within the company but also for the future of Japan.

Based on this vision, I am outlining three prospects for the future.

"Connecting with partners to create the future"

Our Challenge: We harness unique talents, embrace passion, and dare to create the future, together with diverse partners.

"Spreading the "Power to Connect" across the world"

Our Challenge: We embrace the global journey that awaits, reigniting efforts to spread proven successes and turning local triumphs into global victories.

"Connecting with customer's present, customer's future"

Our Challenge: We connect deeply with customers, moment by moment, building lasting relationships. Beyond daily life, we accompany their lifetime journey, crafting a better future together.

Through these three actions, we aim to harness the passionate strength of all employees as a driving force for challenge, working together with diverse partners to forge a path into the future.

While we enjoy change and continue to take on challenges, we also have our "KDDI Group Philosophy," a set of important values that will not change with the times. "We set specific goals with a pure and aspirational mind. Once our targets are set, we will drive ourselves to keep going with a strong commitment until we achieve success. Then we will share the fruits of our accomplishments." This series of cycles defines our "professional mindset."
Furthermore, this "KDDI Group Philosophy" is a strong ethical foundation based on "what is right as a human being", as the values and code of conduct that each employee of the KDDI Group should share.

We will pass on the values, culture, and corporate climate of KDDI, including KDDI Group Philosophy, to the future. And we will take the lead in new digital trends centered on "AI," enjoy change, and challenge ourselves to innovate. We want all our employees to be passionate and fully committed to enhancing the "Power to Connect."

We invite you to look forward to KDDI as we continue to build upon our legacy while embracing transformation and upgrades.

Hiromichi Matsuda
President, Representative Director, CEO
KDDI CORPORATION