Cyber Security and Privacy Protection

As KDDI VISION 2030, KDDI delivers the message, "The creation of a society in which anyone can make their dreams a reality, by enhancing the power to connect," and is engaged in a diverse range of businesses to develop a truly connected society. As a telecommunications carrier that plays a role in core social infrastructure, KDDI considers information security and privacy protection to be critically important issues in order to provide customers with safe and secure telecommunications services at all times.
KDDI uses our customers' personal data to contribute to improving customer experience and to the sustainable development of society and fully recognizes the importance of personal data protection and enforces rigorous safeguards.
To promote information security and privacy protection in an integrated manner, KDDI has systematically developed its fundamental policies and regulations.
KDDI has established the 'Security Policy' as its basic policy for information security, and the 'Basic Guidelines for Data Usage' and 'Privacy Policy' as the fundamental principles and policy for personal data protection.
Based on these policies, KDDI is building a company-wide governance structure and developing internal regulations. Under this framework, we are actively engaged in information security measures as well as privacy protection initiatives, such as obtaining objective third-party evaluations and conducting Privacy Impact Assessments (PIAs) before launching new services.

For details of KDDI's specific policies, governance frameworks, and initiatives, please refer to the page below.