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MUGENLABO SUPPORT PROGRAM 2026Business Support Program

MUGENLABO Support Program 2026 is a program that supports startups' businesses through various challenges and assets provided by Enterprise partners.

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List of Challenges and Assets from Enterprise Partners

Challenges that Enterprise partners wish to solve with startups, and the assets they provide to startups in association with these challenges.

Ezaki Glico Co., Ltd.Click to open/close
Challenges

Business development in the following areas centered on food and health:

  1. [1] Optimized nutritional balance and baby's growth
  2. [2] Supporting growth
  3. [3] Strengthening athletic ability and capacity
  4. [4] Improving brain function
  5. [5] Healthy aging
Assets
  • Insights into the development of confectionery, frozen desserts, food, milk, and dairy products
  • Providing the value of great taste and good health based on scientific evidence
  • Corporate touchpoints through Office Glico
  • Domestic and overseas locations
ENEOS Holdings, Inc.Click to open/close
Challenges
  1. [1] Streamlining operations and improving workplace environment through the introduction of advanced technologies such as AI
  2. [2] Securing options and competitiveness towards low-carbon and decarbonization
    • Technologies and business models with strengths in biofuels, green materials, synthetic fuels, CCS, renewable energy, etc.
Assets
  • Domestic leading oil refining and marketing supply chain
  • Group network: Oil and natural gas development, electricity business, renewable energy, materials, etc.
  • B to B connections including branded dealers
  • Over 60 million potential customers (approximately 80 million driver's license holders, more than 20 million ENEOS official app members)
  • Proprietary R&D organization: Central Technical Research Laboratory
Odakyu Electric Railway Co., Ltd.Click to open/close
Assets

Supporting the expansion of international brands (such as food and apparel) into the Japanese market

CASIO COMPUTER CO., LTD.Click to open/close
Challenges

We aim to co-create solutions and spaces that leverage Casio's watch and wearable devices and services to address social challenges and create new experiential value, realizing the creation of new markets.

Assets
  1. [1] G-SHOCK / CASIO brand
  2. [2] Rugged watches and wearable devices (shock-resistant, water-resistant, durable in harsh environments)
    • Mass-production-ready low-power hardware design expertise (long battery life)
    • Sensor technologies (heart-rate, accelerometer, etc.)
    • Existing app and cloud integration expertise (log management, data synchronization)
    • Proven support for wireless connectivity for external gear integration (Bluetooth, etc.)
  3. [3] Customer touchpoints via owned retail and community channels (G-SHOCK stores, team G-SHOCK)
KYOCERA Communication Systems Co., Ltd.Click to open/close
Challenges
  1. [1] Expansion of business and creation of new services towards the realization of a Sustainable society
    • Consideration of the Renewable Energy power source management/aggregation business
  2. [2] Creation of co-creation projects through collaboration among industry, government, and academia towards the realization of the Smart City concept
    • Creation of new businesses aimed at solving regional issues using digital technology
  3. [3] Creation of new solutions and services for the Digital Transformation (DX) of manufacturing using digital technology
    • Utilization of the Digital Twin concept for enhancing analysis and simulation by using actual and unreal environments
    • Consideration of solutions for work productivity improvement and operational efficiency using generative AI
Assets
  1. [1]
    • (Solar power generation) Providing expertise in the construction and operation of various solar power generation systems, including ground-mounted, floating, and rooftop installations
    • (Data Center) Offering co-creation opportunities at a Zero-Emission Datacenter (ZED) operated with 100% pure renewable energy sources
  2. [2]
    • (Internet of Things: IoT) Providing a Low Power Wide Area (LPWA) network, called Sigfox, as a communication bearer and related solutions in the IoT sector
    • (Mobility/Robotics) Offering co-creation opportunities utilizing medium-speed, mid-sized autonomous delivery robots on actual roadways
    • (Telecommunication) Providing expertise in the construction and operation of local 5G networks and smart poles
  3. [3]
    • Providing specialized resources in various domains, including Cloud, AI, and Cybersecurity, involving group companies

Open in a new windowGroup Companies

Google Cloud Japan LLCClick to open/close
Challenges
  • Google Cloud Japan LLC aims to enhance the recognition of "Google for Startups" and promote the use of the "Google for Startups Cloud Program.
Assets

Open in a new windowGoogle for Startups Cloud Program

KCJ GROUP INC.Click to open/close
Challenges
  • Development of digital content for KidZania users (children and guardians)
  • Development of services that enhance convenience for KidZania users and create opportunities for visits
  • Development of attractive content and events provided at KidZania facilities
  • Developing strategies and tools, including apps, to foster engagement with KidZania users, loyalty program members, and the local community
  • Streamlining management operations (such as HR, document management, and approval requests) through the company's DX (Digital Transformation)
  • Development of new businesses related to education and youth development field

Open in a new windowLearn more (in Japanese only)

Assets

The question pertains to the following activities at KidZania facilities: the deployment of content, the development of services using the KidZania brand, public relations on the official website, PR opportunities for loyalty program member organizations, and PR opportunities for sponsor companies and school groups.

KDDI CorporationClick to open/close
Challenges
  • DX (Digital Transformation): Solving diverse industry challenges through communication, data analysis, and added value
  • Finance: Enhancing the attractiveness of the au brand by expanding financial services, starting with Mane-katsu
  • Energy: Expanding renewable energy businesses and achieving carbon neutrality within the KDDI Group
  • Mobility: Integration of advanced technologies and social systems related to movement and transportation
  • Space: Expansion of satellite communication services and creation of terrestrial businesses applying space technology
  • Healthcare: Improving user experience related to health and medical care, and supporting the industry
  • Sports/Entertainment: Supporting athletes and creators through AI, and building an ecosystem
  • Web3/Metaverse: Proposing diverse communication opportunities and creating new economic spheres

Open in a new windowLearn more

Assets
  • Talent support for matching startups struggling with labor shortages with employees from large companies who wish to gain experience working in startups
    Related link (in Japanese only)
  • Presentation of challenges and development support for startups aiming to develop solutions and services utilizing generative AI
    Related link (in Japanese only)
  • Opportunities for demonstration and participation in town development at Takanawa Gateway City, where KDDI's headquarters relocated in 2025
    Related link (in Japanese only)
  • Support for the protection and utilization of intellectual property and intangible assets of startups by experts from KDDI's Intellectual Property Office
    Download PDF fileRelated link (in Japanese only)
  • Solution for constructing au areas using Starlink to promote DX in communication dead zones
    Download PDF fileRelated link (in Japanese only)
Satsudora Holdings Co., Ltd.Click to open/close
Challenges
  • The provided content outlines several challenges faced by the company's retail and inbound retail businesses in the drugstore industry. The competitive market and increasing monopolization by large companies have intensified buyers' bargaining power, making it harder to sell products. Additionally, the proliferation of online shops has altered consumer purchasing behaviors, leading to severe labor shortages in the operation of physical stores. There is a growing demand for marketing evolution to create value-added sales floors and innovative sales methods to meet the diverse needs of customers.
  • The company is tackling advanced domestic challenges in Hokkaido, such as population decline and climate change due to global warming, by engaging in region-connected business activities. However, they face a shortage of new solutions, as well as a lack of large companies and startups willing to engage in open innovation to create new industries. This shortage of players willing to participate in addressing these challenges is another issue the company is confronting.
Assets
  • Centered in Hokkaido, with 3,500 employees and 200 drugstore locations, attracting 33 million visitors annually.
  • The membership app has been downloaded 800,000 times.
  • Over 2.1 million Hokkaido Regional Common Point Cards have been issued.
  • More than 40 agreements have been concluded with local governments and companies, forming the Hokkaido Network.
  • The Hokkaido Regional Incubation Center, "EZOHUB," located in Sapporo and Tokyo, serves as the core of the Hokkaido incubation platform.
Suntory Holdings LimitedClick to open/close
Challenges

Creation of new businesses and innovative dining experiences utilizing the following

  • Food Technology
  • Health & Wellness
  • Sustainability
  • XR (especially VR and MR)

Open in a new windowLearn more (in Japanese only)

Assets
  • Opportunities for collaboration with currently considered new business ideas
  • Insights into beverage development and health, and a network with dining establishments
  • Consumer touchpoints through products and sales
  • Voices from employees around the world
SKY Perfect JSAT CorporationClick to open/close
Challenges

Creation of new businesses (i.e., space industry) for the next generation by combining technology and insights in the space business domain (satellites/GEO, LEO, NTN, HAPS, optical communication, quantum cryptography, space utilization, space resources/solar energy, moon activity, etc.) that SKY Perfect JSAT is working on, with the technology, services, and social infrastructure concepts of startup companies

Open in a new windowLearn more (in Japanese only)

Assets
  • End-to-end expertise across the space value chain, covering both communications and non-communications (Earth observation and data utilization)
  • Knowledge of 5G/6G and Non-Terrestrial Network (NTN) standardization and technology trends
  • Ground Station Network for Communications with LEO Satellites and Space Probes
  • Expertise and experience in Earth observation data and data science
  • Advisory and hands-on support for B2B sales in collaborative engagements
Sumitomo Life Insurance CompanyClick to open/close
Challenges

By developing WaaS (Well-being as a Service) as an ecosystem that supports ""Well-being"" ―where each individual lives better physically, mentally, socially, and economically― Sumitomo Life aims to realize unique value that continues into the future. In addition to further promoting ""Health Promotion"" through "SUMITOMO LIFE Vitality" which is the core of WaaS, we are advancing open innovation initiatives in three areas.

  1. [1] The "Disease Management" area, for living better even with diseases
  2. [2] The "Wellness Life" area, for living better at various life stages
  3. [3] The "Well-Aging" area, for living happily as one ages

URL: Open in a new windowhttps://www.sumitomolife.co.jp/about/wellbeing/waas/index.html (in Japanese only)

Assets

Provision of collaboration opportunities themed around well-being

  • Retail-type stores "Sumitomo Life Vitality Plaza outlets" (such as the Ginza Flagship store)
  • Opportunities for exhibitions and presentations of products/services at Sumitomo Life's Tokyo and Osaka headquarters
  • Support for demonstration experiments and marketing initiatives using the "Sumitomo Life Izumi Hall," a classical music hall renowned for its world-class acoustics
  • Product/service monitoring cooperation by Sumitomo Life employees
Sumitomo Electric Industries, Ltd.Click to open/close
Challenges

Creation of new businesses through collaboration with co-creation partners in fusion areas of existing business domains such as energy, info-communications, and mobility, as well as in new domains such as the sea, air, space, human, life, and the Earth.

Assets
  • Global matching opportunities with business segments and R&D divisions in Environment & Energy, Information & Communications, Automotive, Electronics, and Industrial Materials.
  • Opportunities for co-creation and promoting Proof of Concept (PoC) in new businesses.
Sumitomo Realty & Development Co., Ltd.Click to open/close
Challenges
  • Improvement in building tenant leasing contract rates through sales enhancements (such as non-face-to-face sales and standardization of sales skills)
  • Environmental initiatives such as the introduction of green energy for our owned assets and future development properties
  • Office proposals that cater to new work styles in the post-COVID era
  • Operational efficiency improvements (DX) related to the management of office buildings and residences
  • Utilization of event spaces
  • Support for open innovation by matching over 1,800 office tenants with startup companies

Open in a new windowLearn more (in Japanese only)

Assets

Provision of co-creation opportunities at various facilities owned by Sumitomo Realty & Development

  • 230 office buildings
  • Rental residences
  • Hotels (Villa Fontaine)
  • Conference rooms, event spaces (Bellesalle, Sankaku Hiroba)
  • Commercial facilities (Ariake Garden, Haneda Airport Garden)
  • Fitness facilities (Esforta)
  • Incubation facilities (The "GROWTH" series of setup offices is established nationwide, hosting many startup companies)

URL: Open in a new windowhttps://office-b.sumitomo-rd.co.jp/growth (in Japanese only)

TANAKA PRECIOUS METAL GROUP Co., Ltd.Click to open/close
Challenges
  1. [1] Driving Innovation with Precious Metals
    • We especially welcome projects in the fields of environment, electronics, and life sciences
  2. [2] Shaping the Future through Technology and Business Development
    • Exploring bold new domains, including space-related ventures
  3. [3] Business diversification
Assets
  1. [1] Advanced Prototyping and Evaluation Prototyping and performance testing using precious metal materials
  2. [2] Expert Collaboration for Material Innovation Co-creation with specialists in metal and chemical material development
  3. [3] Advanced material analysis
  4. [4] Precious Metals distribution channels
Chunichi Shimbun Co., Ltd.Click to open/close
Challenges

Seeking innovative businesses and services through the "Aichi Sports Innovation Project (AiSIA)," especially technologies that encourage physical activity for people with disabilities.

Developing new businesses by leveraging the Customer Data Platform (CDP), which integrates data from services like "Chunichi Shimbun Plus," the "Chunichi Dragons Fan Club," and the "Boo-Woo ticket" site.

Open Innovation: Seeking collaborations with startups to:

  • Update the newspaper business with new technologies
  • Enhance web/app development and create new app-based businesses
  • Improve customer experiences at events using new tech
  • Revitalize local communities
  • Develop new products combining our article database with generative AI
Assets
  • Access to the "AiSIA Consortium" for co-creation
  • Partnerships with top professional sports teams in the Aichi prefecture
  • PR through the Chunichi Shimbun newspaper, with a circulation of approximately 1.72 million in the Nagoya/Tokai area
  • A customer data platform with over 3 million users, primarily in the Chubu region
  • Ability to conduct web research and email marketing to this customer base
  • Extensive news gathering, advertising, and PR capabilities through newspaper and web media
  • Experience hosting various art exhibitions, marathons, and fireworks festivals
  • Access to historical newspaper articles, photographs, and databases
TV Asahi CorporationClick to open/close
Challenges
  1. [1] Creation of new services that expand content through new technologies and new businesses, enabling new developments
  2. [2] Creation of new services at the entertainment facility "Tokyo Dream Park," scheduled to open in spring 2026
  3. [3] Joint development of new IP
Assets
  1. [1] Partial sharing of know-how in content production, and provision of collaboration opportunities with owned IP
  2. [2] Provision of collaboration opportunities at facilities such as "Tokyo Dream Park," events such as "TV Asahi Summer Festival," and other various events
Tobu Railway Co., Ltd.Click to open/close
Challenges
  1. [1] Creation of new tourism services
    • Effective use of tourism facilities and idle spaces that experience significant demand fluctuations due to seasons and holidays
    • Transition from quantity to quality in tourism businesses and acquisition of repeat visitors in a society with a declining population
    • Introduction of new services to improve the convenience of tourists
  2. [2] Improvement of profitability and convenience in the tourism industry through digital transformation (DX)
    • Increase in various tasks due to the rapid growth in tourism demand and the anticipated shortage of tourism industry workers due to population decline
    • Further enhancement of user experience through DX
    • Strengthening of marketing functions to appropriately respond to rapidly changing tourism needs
  3. [3] Responding to the surge in international tourism
    • Accommodating diverse languages, cultures, customs, and religions in both hardware and software
    • Improving branding and awareness to aim for becoming an international tourist destination
    • Upselling and cross-selling efforts to further capture demand from international tourists

Open in a new windowLearn more (in Japanese only)

Assets

The Tobu Railway Group, boasting the longest private railway line around Tokyo, has various touchpoints with customers in the tourism scene, such as Tokyo Skytree Town® and Nikko Kanaya Hotel―oldest Western-style hotel in Japan. Through business co-creation, we aim to support collaboration with group assets and the areas along the railway line.
Additionally, we have an office in Taipei to attract inbound tourists to Japan, and we plan to promote collaboration for new business creation in the future.

[Main Group Assets]
  • Trains (Limited Express "SPACIA X", Steam locomotives), and stations
  • Landmark facilities and large commercial complexes
  • Hotels
  • Department stores and supermarkets
  • Ropeways and sightseeing boats
  • Tourist attractions
  • Highway buses, route buses,and taxis
Nippon Television Holdings, Inc.Click to open/close
Challenges
  • Creating new, enjoyable living experiences that address daily life challenges
  • Contributing to environmental efforts with a focus on carbon neutrality
  • Contributing to the promotion of Diversity, Equity, and Inclusion (DE&I) by creating opportunities for women, LGBTQ individuals, and people with disabilities
  • Supporting creators, especially in the entertainment industry
  • Creating inspiring experiences through the use of new media and content
  • Developing initiatives and new services to increase participation in sports such as running, walking, dancing, and fitness

Open in a new windowLearn more (in Japanese only)

Assets
  • Co-creation opportunities with Nippon TV's television programs and events
  • Co-creation opportunities utilizing IP owned by Nippon TV
  • Co-creation opportunities using group facilities such as the fitness club "TIPNESS"
Bandai Namco Entertainment Inc.Click to open/close
Challenges
  1. [1] Creation of new entertainment IPs and content, especially targeted towards a younger audience
  2. [2] Engaging with fans on newly emerging digital social platforms
  3. [3] Providing meaningful experiences on our first-party commerce platform, Asobi Store
Assets
  1. [1] Expertise on marketing and promoting existing entertainment content and IPs
  2. [2] Strong distribution network, both digitally and physically, especially in Asia
  3. [3] Co-creation opportunities leveraging our Open in a new windowAsobi Store (in Japanese only), or Open in a new windowMirai-ken Studio
HANWA CO.,LTDClick to open/close
Challenges
Food Business
  • Creation of a sustainable aquaculture business
  • Aiming for a sustainable society beyond just catching, by utilizing marine and land-based aquaculture, feed, and aquaculture technologies to create businesses that can withstand resource depletion
Energy Business
  • Creation of various products and services related to decarbonization and CO2 reduction in energy
  • Creation of various products and services enabling circular recycling businesses
Life Materials Business
  • Development of new products related to daily necessities and household goods (such as bags) and creation of new material products
  • Introduction of new logistics and picking technologies, such as automation

Open in a new windowLearn more (in Japanese only)

Assets

Opportunities to utilize domestic and international sales/procurement channels owned by Hanwa Co., Ltd.

Fujita CorporationClick to open/close
Challenges
  • Solutions for Future Cities, Infrastructure, and Buildings We seek technologies and solutions that address both current and future challenges
  • Development of business models that remain sustainable beyond project completion
  • Provision of services and content that enhance the value of communities and buildings
  • Achieving a Highly Productive and Safe Construction Industry Transforming the construction industry through AI and robotics to improve productivity and safety
  • Optimization of management and construction processes by leveraging large-scale accumulated data
  • Development of solutions to reduce various costs, including but not limited to construction expenses
  • Promoting a Sustainable Society and Creating New Value Realizing a sustainable construction industry through the implementation of advanced technologies
  • Creating new business domains that deliver unprecedented value
Assets
Business implementation capability and PoC fields in construction sites
  • (Approximately 300 construction sites annually), both domestically and internationally
Research and Development
  • Technology center (joint research and development)
Domestic and International Network
  • Domestic and international bases (18 locations in Japan, 16 overseas) + the comprehensive strength of the Daiwa House Group
Others
  • Funding assistance opportunities
Fujitsu LimitedClick to open/close
Challenges

To realize the sustainable world that Fujitsu envisions, we aim to solve challenges in the following areas by combining the advanced technologies of startups with Fujitsu's assets.

[Physical AI / Robotics]
  • Solve labor shortages in industrial sites via AI-driven autonomous operations.
  • Develop advanced control tech to digitize real-world data for physical feedback.
[Space, Defense, Resilience]
  • Digitize infrastructure monitoring, disaster response, and security using satellite data.
[AI / Data & Security]
  • Implement "Trustworthy AI" and ensure data sovereignty via advanced cybersecurity.
  • Build secure cross-enterprise data circulation infrastructure.
[Sustainable Supply Chain]
  • Visualize end-to-end GHG emissions and build circular economy models.
  • Rebuild flexible supply chains resilient to geopolitical risks.
[Sports / Regional Revitalization]
  • Boost athlete performance and fan engagement via data utilization.
  • Revitalize local regions and drive sports-centric well-being.
Assets
[1] Global Customer Base & Industry Expertise (Testing Grounds)
  • Multi-sector Access: Vertical market approach leveraging a broad client base (manufacturing, finance, healthcare, public, etc.).
  • Expert Co-creation: Hypothesis validation and prototyping support from teams with deep industry knowledge.

Open in a new windowFujitsu Uvance Business Areas (in Japanese only)

[2] Co-creation Hub "Uvance Innovation Studio (UiS)"
  • Physical Hub: Facilities for high-density workshops and PoC experiments to foster community co-creation.
[3] Startup Program "Fujitsu Accelerator"
  • Rapid Matching: Fast-tracks lead time from PoC to commercialization via swift business unit matching.
  • Investment: Pursues strategic capital alliances in collaboration with CVC functions and external partners.
[4] Global Implementation Network
  • 100+ Countries: Provides a "reliable exit" by deploying solutions to enterprises and governments worldwide via our global sales network.
Mitsui Kinzoku Company, LimitedClick to open/close
Challenges
  • Creation of new businesses utilizing our assets, such as material research and development technologies and product lines
  • Co-creating new opportunities with startups for our company and enhance the corporate value of startups
  1. [1] Environment & Energy
    #CCUS #Biomass #Synthetic Fuels #White Biotechnology #Metal Recycling #Next Generation Batteries
  2. [2] Electronics
    #Power Semiconductors #Thermal Management #Quantum Computing
  3. [3] Life Sciences
    #Inorganic Pharmaceuticals #Diagnostics #Bioprocess Materials
  4. [4] DX & AI
    #HighPrecision Simulation Technology #R&D Efficiency #Sensing Data Utilization
Assets
  • Opportunities for joint development and mass production consideration utilizing our research and development technologies
    #Catalyst Technology #Metal Ceramics Porous Materials Technology #Inorganic Particle Synthesis Technology #Metal Microfabrication Technology
  • Provision and combination of functional material product lines
    #3D Printing (Cold Plate Design Manufacturing Technology) #Negative Thermal Expansion Filler #High Conductivity Metal Filler
  • Funding through corporate venture capital
  • Demonstration opportunities utilizing our sales channels and infrastructure
Mitsui & Co., Ltd.Click to open/close
Challenges

Synergy creation in existing businesses

Assets

Providing know-how and mentoring in various business areas handled by our company

Mitsui Fudosan Co., Ltd.Click to open/close
Challenges
  1. [1] Creation and exploration of new businesses, and enhancement of capabilities
  2. [2] Support for growth of core businesses and exploration of new asset classes
    Business co-creation toward these objectives, in areas such as solving labor shortages, various types of automation, reduction of construction costs, omnichannel, and entertainment.
Assets

Providing venues and communities that contribute to the utilization of domestic and overseas assets within the group, such as office buildings, housing, commercial facilities, hotels and resorts, and logistics facilities.

Mitsubishi Logistics CorporationClick to open/close
Challenges
  • Reducing the physical burden of labor-intensive cargo handling tasks and promoting automation
  • Building next-generation warehouse operations by visualizing cargo information and cargo handling flows
  • Advancing the DX of warehouse spatial information through the use of AI and IoT
Assets
  • A domestic and global logistics network and warehouse operations expertise built and refined over more than 130 years
  • Access to diverse logistics facilities, primarily in the Tokyo metropolitan area, as sites for PoC
  • Extensive experience in continuously responding to diverse customer needs across industries
  • Promotion of innovation through co-creation via our CVC activities (15 co-creation partnerships to date)
  • Support for scalable deployment through collaboration with more than 30 group companies nationwide
LAC Co., Ltd.Click to open/close
Challenges
  • Development of cybersecurity services for B2C and B2E (employees)
  • Development of AI solutions to dramatically improve business productivity and employee engagement
  • Development of sales tech to scale sales and promotional activities without relying on manual efforts
Assets
  • Opportunities for collaboration with over 2,000 existing customers
  • Support to enhance product security levels
  • Provision of a co-creation environment using LAC and group companies as a testbed
Ricoh Company, Ltd.Click to open/close
Challenges
  • Workplace Experience: Provide a digital workspace where you can work seamlessly in an environment that suits you anytime and anywhere, enhancing productivity and creativity.
    ~Focus Areas~
    Flexible Work/Collaboration Tools/Telepresence Robots/Remote Work Platforms/Remote Business Support (Back Office)/AR & VR/Modeling Construction/Digital Twin/Privacy Tech/Cybersecurity
  • Support for Creativity: Support individuals and teams in expressing creativity and generating new ideas and value through communication and collaboration.
    ~Focus Areas~
    Mental Health Tech/Digital Wellness/Engagement & Well-being/Human Augmentation AI/BMI & HMI/Collective Genius/Creator Economy/DAO (Decentralized Autonomous Organization)/Multimodal Sensing
  • Digital Inclusion: Support the safe and free utilization of all digital technologies regardless of individual attributes.
    ~Focus Areas~
    Business DX/BPaaS/Remote Work Support/Workflow Automation Systems/Agent AI/SLM (Small Language Model)/Process & Task Mining/Embodiment AI

Open in a new windowLearn more (in Japanese only)

Assets

Creation of business collaboration opportunities through communication with the Ricoh Innovation Fund

Lawson Entertainment, Inc.Click to open/close
Challenges
  1. [1] Revising and streamlining sales schemes using AI technology
    The sales systems for various entertainment products (tickets, entertainment goods, travel) have become complex due to increased sales volume and diversification of sales methods, putting pressure on human resources with registration and modification tasks. We aim to automate or streamline some of the business processes necessary for sales to improve operational speed.
  2. [2] Cross-service marketing in the entertainment sector
    A challenge exists in utilizing customer information held by various services such as tickets, entertainment goods, and travel for cross-service marketing. We aim to enhance customer satisfaction and service improvement through tribe marketing.
  3. [3] Social contribution through the creation of new businesses and services via entertainment
    In an era where "entertainment" is a source of life fulfillment, we want to create services and opportunities that make it feel more accessible and contribute to a world filled with happiness through "entertainment."
Assets
  • Network with various entertainment companies and provision of knowledge related to entertainment businesses
  • Promotional media at approximately 15,000 Lawson stores nationwide, 48 HMV locations nationwide, 42 United Cinemas theaters nationwide, and 8 hmv museum venues
  • One of the industry's largest customer data platforms for services such as tickets, entertainment goods, and travel