KDDI's Privacy Policy

Appendix 1: Specific examples of purposes of use

I. Examples for Individual Customers

  • [1]

    To provide announcements and other information about services and products to customers

    • Operations related to information provision on services
    • Operations related to display and distribution/delivery of advertisements
    • Operations related to information provision on services provided by KDDI, affiliated companies, and partner companies (Appendix 5) (including services other than telecommunication services)
    • Operations related to products, services, events, and campaigns in an effort to promote the use of services

    and others

  • [2]

    To provide services and products

    • Operations related to user support
    • Operations related to addition of or change to optional services
    • Operations related to the suspension of services
    • Service provision operations (including implementation of details in accordance with terms of contracts, terms of use, etc.)
    • Operations defined in the rules for intermediation of installment sales and individual credit purchases
    • Operations related to the installments, etc. when conducting intermediation of installment sales and individual credit purchases
    • Screening for intermediation of installment sales and individual credit purchases
    • Operations related to examination of contracts, examination of credit, etc.
    • Intermediary service for yen and foreign currency deposits and loan contracts with KDDI's specified partner financial institutions (2―3 in Appendix 5) and operations incidental thereto
    • Eligibility check for purchasing financial instruments and services provided by KDDI's specified partner financial institutions (2―3 in Appendix 5)
    • Agency or intermediary service for contracting related to solicitation of insurance, etc. provided by KDDI's specified partner insurance companies (2―4 in Appendix 5) and operations incidental thereto
    • Eligibility check for purchasing insurance products and services provided by KDDI's specified partner insurance companies (2―4 in Appendix 5)
    • Intermediary service and entrusted intermediary service for transaction of securities handled by KDDI's specified partner financial instruments business operators (2―5 in Appendix 5) and brokerage for opening new accounts with KDDI's partner financial instruments business operators
    • Eligibility check for purchasing financial instruments and services provided by KDDI's specified partner financial instruments business operators (2―5 in Appendix 5)
    • Operations related to information provision on existing and new services provided by KDDI's specified partner financial instruments business operators (2―5 in Appendix 5)
    • Contracting, sales agency, brokerage, and intermediation related to electricity retailing, operations incidental thereto, and operations for additional services
    • Operations related to the calculation and billing of service charges and operations related to the calculation and awarding of points

    and others

  • [3]

    To survey and analyze the usage of services and products

    • Operations related to questionnaires
    • Investigation at the occurrence of and to prevent illegal contracts, illegal use, and non-payment
    • Operations related to development of new services as well as evaluation and improvement of service quality

    and others

  • [4]

    To continue delivering services and products in a stable manner

    • Operations related to service provision facilities, equipment, software development, operation and management
    • Operations related to investigation and response in the event of a product defect, system failure, or accident associated with services

    and others

  • [5]

    To respond to inquiries from customers

    • Operations related to customer services

    and others

II. Examples for Corporate Subscribers

  • [1]

    To provide announcements and other information about services and products to customers

    • Provision of announcements and other information about KDDI and KDDI Group products, services, events, and other matters

    and others

  • [2]

    To provide services and products

    • Development of new KDDI and KDDI Group products, services, events, and other matters

    and others

  • [3]

    To survey and analyze the usage of services and products

    • Improvement of KDDI and KDDI Group company products and services, and surveying and analysis of the usage of KDDI and KDDI Group company services (including but not limited to data analysis, general surveys, and/or profiling)
    • Improvements and other operations for customer websites provided by KDDI and KDDI Group companies

    and others

  • [4]

    To continue delivering services and products in a stable manner

    • Improvements to products, services, events, and other matters based on reports and other information from customers

    and others

  • [5]

    To respond to inquiries from customers

    • Responding to inquiries from customers based on the contract and usage

    and others