Environmental Management
- Internal Environmental Audits
- Environmental Data Collection and Third-party Assurance
- Compliance with Environmental Laws and Regulations
- Promoting Waste Reduction
- Promotion of Plastic Reduction
- Approach to Water Use
- Education and Awareness Raising for Employees
- Acquiring the Eco ICT Mark
- Green Supported by ICTs
- Promoting Green Procurement
- Implementation of Life Cycle Assessments (LCA)
- Self-Assessment Checklist for CO2 Emission Reduction from Energy Conservation Efforts by Telecommunications Services Provider
Internal Environmental Audits
We at KDDI Group conduct internal environmental audits as required by ISO 14001. Auditors are selected by the Sustainability Planning Department.
In fiscal 2021, 22 divisions and 22 offices in KDDI and group companies were audited. Referring to the internal environmental audit results of fiscal 2020, emphasis was placed on (1) reflecting each corporate issue to its environmental targets, (2) compliance with environmental laws and regulations, and (3) EMS operation. Self-checks using a check sheet were conducted along with audit interviews by auditors. There were no non-conformances, and eight items requiring improvement or receiving proposals.
KDDI Group ISO 14001 Certification Acquisition(certified by Japan Quality Assurance Organization, JQA) (As of the end of March 2023)
KDDI Corporation, OKINAWA CELLULAR TELEPHONE COMPANY, KDDI Research, Inc., KDDI Technology Corporation, KDDI Engineering Corporation, Japan Telecommunication Engineering Service Co., Ltd., KDDI Foundation, Chubu Telecommunications Co., Inc.,KDDI MATOMETE OFFICE CORPORATION, KDDI MATOMETE OFFICE HIGASHINIHON CORPORATION, KDDI MATOMETE OFFICE CHUBU CORPORATION, KDDI MATOMETE OFFICE KANSAI CORPORATION, KDDI MATOMETE OFFICE NISHINIHON CORPORATION
13 companies/organizations in total are certified
Environmental Data Collection and Third-party Assurance
KDDI collects environmental data on energy, waste, water, and other topics as well as supervises and evaluates the trends in each data set within our framework of promoting environmental activities. To ensure the reliability of collected environmental data, we have obtained third-party assurances. When verifying this data, verification organizations provide us with opportunities to obtain advice on reducing burdens related to energy, waste, water, and so forth. For data for which we have obtained assurance, please see the following.
Compliance with Environmental Laws and Regulations
Compliance with Various Environmental Management Laws and Regulations
In order to prevent or reduce environmental impacts by our business activities, we strictly comply with national environmental laws and regulations, as well as with local ordinances and agreements. In KDDI, there were no violations of environmental laws and regulations in fiscal 2021.
There were no environmental contaminations, such as leakage or outflow of hazardous substances either.
Related Laws and Regulations
- Act on the Rational Use of Energy
- Act on the Promotion of Sorted Collection and Recycling of Containers and Packaging
- Waste Management and Public Cleansing Act
- Act on Rational Use and Proper Management of Fluorocarbons
- Law Concerning Special Measures for Promotion of Proper Treatment of PCB Wastes
- Tokyo Metropolitan Environmental Security Ordinance
Promoting Waste Reduction
We promote reuse activities that regenerate and effectively use retired telecommunications facilities. We also conduct material recycling that turns unneeded equipment and structural materials into resources. In fiscal 2021, we recycled deteriorated storage batteries installed in telephone exchange stations used in test environments to utilize the materials and achieved a total recycling volume of 1,714 tons within KDDI. We will continue our commitment to reuse and recycle communication equipment, including base stations, retired due to regular upgrades.
Appropriate Processing of PCB-Containing Equipment
In accordance with the PCB Management Rules set out for the purpose of proper management of PCBs and prevention of accidents, KDDI is promoting the disposal of retired equipment that contains PCBs. The remaining equipment containing high concentrations of PCBs was completed by the end of March 2023. The disposal of equipment containing low concentrations of PCBs is expected to be completed by the end of FY2024.
Promotion of Plastic Reduction
Starting from late May 2021, KDDI and OKINAWA CELLULAR TELEPHONE COMPANY, have gradually switched plastic shopping bags used at au Shops, au Style shops and UQ Spot shops to paper shopping bags containing no plastic materials as part of our global environment protection initiatives. By replacing about 5,700,000 shopping bags distributed at the shops per year with those made of FSC-certified paper *1, we will contribute to deforestation control and environmental conservation through the use of highly recyclable FSC-certified paper made from wood harvested from properly managed certified forests. In addition, both plastic covers for protecting shopping bags from rain and plastic bags for carrying catalogs and leaflets are also replaced with ones made of the material containing 25% biomass.
- *1The type of paper made from wood certified under the international initiative to deliver wood harvested from properly managed forests to consumers and return profits to producers.
Approach to Water Use
There are fears of losing water resources because of increasing global population and decreasing water availability due to climate change. As disputes concerning water distribution and pollution have broken out in various locations around the world, it is significant to make efficient use of water. We are making efforts to reduce water use in our business activities as well as to offer products and services that contribute to efficient water use.
Education and Awareness Raising for Employees
We believe that enhancing the environmental awareness of all employees and encouraging them to better understand environmental issues are essential to promote our environmental activities.
| Initiative | Target | Details/Results (FY2023) |
|---|---|---|
| Briefing session at the start of the term | KDDI Group personnel responsible for environmental ISO | Themes: KDDI's environmental management system (EMS), environmental laws and regulations, details of new regulation revisions, trends in environmental issues (reduction of energy consumption (energy conservation), waste reduction, water consumption reduction, etc.) Participants: Attended by 18 representatives from 9 out of 10 departments (90% of the targeted departments) and 17 representatives from 10 out of 12 group companies (83% of the targeted companies) |
| Training of internal environmental auditors | Held seminars and study sessions to train 2 auditors | |
| E-learning | All employees of KDDI Group *2 | Theme: "Understanding the Strengthening of Management Infrastructure - KDDI's Initiatives for Utilizing Renewable Energy to Achieve Carbon Neutrality" Trainees: 7,512 (79% of the target personnel) |
| Internal seminar | All employees | Theme: "The Need for a Circular Economy and KDDI's Initiatives" Participants: 156 |
| Education | All employees | Internal newsletter theme: "Considering the Waste Problem: Business from Social Issues," "Products, sales methods, and purchasing behavior that consider waste reduction and environmental issues, etc." |
- *2Excludes key management positions.
Acquiring the Eco ICT Mark
KDDI has acquired the Eco ICT Mark established by the ICT Ecology Guideline Council *3 to work toward improving environmental consciousness and reducing environmental impacts.
- *3A council aiming for establishing energy conservation indices and other standards to be referenced when procuring ICT devices and data centers
Green Supported by ICTs
Reducing Power Consumption and Undertaking Disaster Measure Initiatives at Base Stations

The Environmental Eco Label is granted to KDDI ICT services that contribute to reducing the environmental impact of customers and society (reducing CO2 emissions).
| Environmental Eco Label services | Content |
|---|---|
| KDDI Cloud Platform Service | KDDI operates and maintains this platform, enabling customers to increase or decrease their server capacity remotely from their own offices, without having to travel to the data center where the servers are located. Furthermore, customers can reduce the amount of CO2 emissions they are responsible for by transferring the servers that they install, operate and maintain themselves (on-premises environment) to the KDDI Cloud Platform Service. With this service, server operations are performed with an economy of scale unique to a telecommunications operator, enabling an approximately 38% reduction in CO2 emissions per server per year in comparison to when customers operate their servers themselves. |
| Telehouse Data Center Services | These data centers have high power supply capacity, highly efficient and reliable power generation equipment, energy-efficient air conditioning equipment, LED lighting, outdoor lights that use wind and solar power and other advanced, energy-efficient equipment. |
| KDDI IoT Communication Service LPWA | This telecommunications service uses LPWA technology, which utilizes KDDI's 4G LTE network. This technology reduces the power consumed by telecommunication devices and provides telecommunications coverage over a wider area. |
| au Denki RE100 Menu and Non-Carbon Menu | Under the RE100 Menu, we supply electricity that meets RE100 criteria by supplying electricity derived from renewable energy sources (including electricity under Feed-in Tariff scheme) and offsetting carbon through the purchase of J-Credit (derived from renewable energy). Under the Non-Carbon Menu, we supply electricity with zero CO2 emissions derived from the electricity purchase by utilizing J-credit scheme. |
Promoting Green Procurement
We formulated the KDDI Green Procurement Guidelines to promote purchasing of more environmentally conscious products and business equipment (communication devices, air conditioning systems and power supply facilities) with high energy-saving performance. The Guidelines target the devices defined in the latest Ecology Guideline for the ICT Industry specified by the ICT Ecology Guideline Council.
We also apply the KDDI Group Sustainable and Responsible Procurement Guidelines to our business partners and follow up on their response toward environmental management, using the Responsible Procurement Surveys.
Response to Act on Promoting Green Procurement
KDDI has a lineup of products that meet the requirements of the Japanese government's Law on Promoting Green Purchasing.
Implementation of Life Cycle Assessments (LCA)
We are working on LCAs that assess environmental impact by calculating CO2 emitted through all processes related to products and services, including manufacture, use, disposal and recycling.*4 Since fiscal 2008, we have regularly conducted LCAs for the "au" and "au Hikari" brands every three years. We conducted LCAs in fiscal 2021.
- *4The environmental impact from disposal and recycling are included in environmental impact from manufacture.
Environmental Impact of "au"

CO2 emissions per "au" user decreased 10.8% from the previous assessment. Despite an increase in smartphone battery capacity, overall CO2 emissions from cell phones have decreased as a result of lower smartphone manufacturing costs and increased purchasing demand for lower-cost products.
Environmental Impact of "au Hikari"

CO2 emissions per "au Hikari" user increased 20.8% from the previous assessment. On-premises equipment and network-side equipment were replaced with high-performance 10 Gigabit service-compatible equipment, and overall CO2 emissions increased in line with the increase in power consumption.
Self-Assessment Checklist for CO2 Emission Reduction from Energy Conservation Efforts by Telecommunications Services Provider
| Assessment items | Implementation, measures taken | ||
|---|---|---|---|
| Preparation of a voluntary ecological action plan | 1 | Has a voluntary ecological action plan stipulating various efforts directed at reducing CO2 emissions through energy conservation been created and is it being executed? | We have formulated and are implementing medium-term environmental conservation plans based on the KDDI Environmental Charter. |
| 2 | Does the ecological policy include specific efforts stipulating numerical targets for the reduction of CO2 emissions through energy conservation? | A medium- to long-term environmental conservation plan "KDDI GREEN PLAN" included the following targets. | |
| 3 | Is the ecological policy documented and disseminated inside and out-side of the company? Does the company carry out activities to inform and enlighten its employees? Is the company working to raise ecological awareness? |
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| 4 | Does the company disclose to the general public its activities and data such as CO2 emission reduction? | The progress toward the achievement of the trend targets for the medium-term environmental conservation plan is disclosed in the Sustainability Report and on the corporate website. | |
| Efforts relating to procurement | 5 | In regard to ICT equipment and data center services, has the company prepared a procurement standard based on assessment standards specified in this Guideline? Is procurement carried out in accordance with the standard? | We conduct procurement activities in accordance with the KDDI Green Procurement Guidelines. Promoting Green Procurement (on this page) |
| 6 | Is the company cognizant of energy conservation in procuring office equipment, supplies and logistics (e.g., green purchasing)? | KDDI promotes green purchasing under the KDDI Group Sustainable and Responsible Procurement Guidelines. | |
| Promotion regime | 7 | In relation to efforts to reduce CO2 emissions through energy conservation, has the company assigned a person or department to be responsible for such matters? | The Sustainability Management Division was established. |
| 8 | Is there a regime in place using internal audits or other means to keep appropriate track of the implementation of measures and achievement of targets set forth in the voluntary ecological action plan? | We monitor the implementation and the achievement level, conduct inspections and improve through internal audits under the Environmental ISO Management System. | |
| Other ecological activities | 9 | Are ecologically friendly efforts being made other than activities to save energy? | We consider the promotion of 3Rs (Reduce, Reuse, Recycle) to also be a significant issue and are committed to the following initiatives:
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| 10 | Is the company involved in ecological preservation activities in collaboration with local communities? | We implement environmental conservation activities across Japan, together with our employees and local stakeholders such as local authorities and NPOs. | |