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  4. Mid-Term Sustainability Targets (FY2022~FY2024)

Mid-Term Sustainability Targets (FY2022~FY2024)

Values We Embrace Details of implementation Index FY2021 results [Jump to the applicable section1] FY2022 results FY2024 targets
(1) Molding future society Promoting business creations and R&D projects based on Satellite Growth Strategy Number of projects (Mid-Term cumulative total) 21 20 60
Providing LX Services in collaboration with local governments [Jump to the applicable section2] Expansion of LX Service provision areas and number of facilities [Jump to the applicable section2]
Promoting innovation to strengthen intellectual capital Number of patents held in 5G/Beyond 5G + Satellite Growth-related areas - Year on year grew 28% Year on year grew 20%
(2) Realization of sustainable industrial/infrastructure environment Contribution to industry/infrastructure DX IoT connections [Jump to the applicable section3] 24.5 million connections 32.4 million connections 44 million connections
Promoting customer work style reform Percentage of KDDI customers (corporate customers) deploying zero-trust solutions - 7% 35%
Expand 5G coverage 5G population coverage governmental target 95% by FY2023
Eradication of major incidents

Number of serious incidents (equipment failures) [Jump to the applicable section4]

  1. *Based on the Ministry of Internal Affairs and Communications' incident reporting guidelines etc.
0 2 0
(3) Regional co-creation Solving disparity in regions

Number of people supported (Mid-Term cumulative total)

  1. *Services such as smartphone classes, in-store support, usage support, on-demand transportation, local education (lectures and seminars,) Simple TV Phone service, and disparity elimination for local governments, medium-sized and SMBs.
5.7 million 5.67 million 15 million
Development of regional experience support services Number of users of regional experience support services (Mid-Term cumulative total)
Eliminating financial divides Transaction volume of settlement/loan 11.7 trillion yen 14.3 trillion yen 16.3 trillion yen
(4) Eliminating regional and economic disparities globally Expand global business in emerging countries [Jump to the applicable section2] Respect the human rights of the people in emerging countries, and strive to maintain the social infrastructure that is essential to people's daily lives. [Jump to the applicable section2]
Education and training of the next generation in Mongolia using telecommunications Number of subscribers to Stars, a telecommunications service for children aged 13 and under (cumulative total) - 0.13 million 0.18 million
(5) Carbon neutral KDDI's carbon neutrality including telecommunication facilities KDDI's carbon neutrality including telecommunication facilities (Scope1+2) (KDDI non-consolidated) CO2 emissions:
1.1 million tCO2
CO2 emissions:
0.95 million tCO2
Achievement of FY2030 carbon neutrality

Achievement of carbon neutrality by the KDDI Group at its worldwide data centers

  1. *Excluding data center facilities and equipment provided by other companies on a partial lease basis
CO2 emissions:
0.3 million tCO2
CO2 emissions:
0.3 million tCO2
Achievement of FY2026 carbon neutrality
Providing renewable energy to customers Percentage of corporate contracts supplied with renewable energy - 22% Over 60%
Providing next-generation renewable energy solutions

Expand provision of carbon neutral support solutions to corporate customers

  1. *Green ICT/telecommunications, power SL, DX-SL, consulting, etc. [Jump to the applicable section2]
(6) Strengthening the management infrastructure of the entire KDDI Group Strengthen the governance and information security of the Group as a whole

Number of serious incidents [Jump to the applicable section5]

  1. Cybersecurity-induced divulgence of personal data and significant service outages
  2. Inappropriate use of personal data
  3. Serious incidents other than the above
0 0 0
Number of initiatives of advanced security technology [Jump to the applicable section6] (Mid-Term cumulative total) 4 7 15
(7) Respect for human rights Conduct business activities with respect for human rights Conduct human rights risk assessments in business activities, including those of Group companies, and make improvements based on the results [Jump to the applicable section7]
Human rights due diligence [Jump to the applicable section8] Improvement rate in the activities of high-risk suppliers that may be violating human rights Check the status of respect for human rights with approximately 90% of top suppliers in terms of the purchase value (response rate: 98%) Select potential risk suppliers and initiate individual dialogues and improvement proposals Improvement rate: 100%
(8) Advancement of professional human resources and engagement improvement Career development for professional human resources Percentage of professional human resources on all specialized fields (KDDI non-consolidated) - 35% * Strategic areas 30% * All areas

All employees who have completed DX basic skills training (KDDI non-consolidated: Mid-Term cumulative total)

  1. *Learning opportunities to be expanded to the Group
- 6,222 employees All employees
Conduct the Employee Engagement Survey Maintain and improve employee engagement score (KDDI non-consolidated)


  1. *Average of quarterly survey results (4 times/year)


  1. *Average of quarterly survey results (4 times/year)
Maintain 72 or over
Promotion of diversity-oriented human resources (DE&I) Ratio of female directors (KDDI non-consolidated) 7.1% 16.6% 20% or over
Percentage of females in managerial positions [Jump to the applicable section9] (KDDI non-consolidated) 9.4% 10.6% 15% or over
  1. [1]Reference data for outside the Mid-Term Sustainability Targets period.
  2. [2]Revised in line with changes in the business environment, social trends, business expansion, etc.
  3. [3]Number since the start of the service.
  4. [4]Expanded the scope to include more than just telecommunications equipment, and reorganized definitions.
  5. [5]Cases that require reporting or notification to the competent authorities and cause severe reputational damage.
  6. [6]Number of news releases and topics by KDDI (non-consolidated) and KDDI Research, Inc.
  7. [7]Clarified specific initiatives as indicators to ensure respect for human rights.
  8. [8]Top 90% of KDDI Group procurement businesses and suppliers with known human rights risks are covered.
  9. [9]This number does not include employees who have temporarily transferred to KDDI and other companies.
    Personnel in managerial positions: leaders who have personnel evaluation authority and experts in specialized areas.
    The percentage is as of April 1st, 2023.