Labor Practices

KDDI's Approach (Labor Practices)

We at KDDI regard the health of our employees as a key management issue as stated in the KDDI Group Declaration of Health-Focused Management. We support their health at the organizational level to foster an environment and culture where everyone can work healthfully and earnestly, maximize individual and organizational performance and ensure sustainable growth as a company. We also comply with laws relating to the prohibition of child labor and forced labor, the payment of minimum wage and reducing excessive working hours.

Starting Salary for University Graduates Compared to Minimum Wage: 160% [1]

  1. [1]Calculated based on the minimum wage in Tokyo (1,072 yen/hour). Specifically, the formula is 21 days x 1,072 yen x 7.5 hours (as of April 2023)

KDDI Group Declaration of Health-Focused Management

The KDDI Group has released the KDDI Group Declaration of Health-Focused Management as part of its commitment to support every employee's health at the organizational level and bring about a prosperous future. Building on this declaration, we are working on a range of initiatives to drive work style reform, promote mental health care, improve employee health management and look after the health and safety of employees and their families posted abroad, aiming for embedding a "health first" culture.

Work Style Reform

In January 2017, we launched full-scale initiatives for work style reform to promote fundamental changes in perspectives and behaviors toward a work style that is more productive. We also established the Work Style Reform Promotion Committee as part of the initiatives. The committee members consist of General Managers representing Divisions and the General Manager, Human Resources Division is the chair. Since April 2018, the heads of strategic subsidiaries have also been participants. In fiscal 2019, we set up a project team to support employees' diverse work styles. Since fiscal 2020, under the Declaration of KDDI New Work Styles, we have been evolving our unified three-part reform initiatives towards transforming into a Company that Puts Human Resources First and actively advancing further workstyle reforms. These initiatives include environmental improvements, the promotion of DX, and the introduction of a new personnel system known as the KDDI Version Job Style Personnel System, with the goal of envisioning a new way of working.

Operational Framework of the Work Style Reform Promotion Committee

Strategic Subsidiaries:
KDDI Engineering Corporation, au Financial Holdings Corporation, KDDI Sonic-Falcon CORPORATION, AEON Holdings Corporation of Japan, au Energy Holdings Corporation, OKINAWA CELLULAR TELEPHONE COMPANY, UQ Communications Inc., BIGLOBE Inc., Chubu Telecommunications Co., Inc., JCOM Co., Ltd., KDDI Digital Divergence Holdings Corporation, KDDI Evolva, Inc., KDDI MATOMETE OFFICE CORPORATION (As of July 2023)

Initiatives and Results of Work Style Reform in Fiscal 2023

  • Held monthly Work Style Reform Promotion Committee meetings (topics: eliminating excessive working hours, increasing productivity, etc.)
  • For the purposes of appropriate work schedule management and of early support for employees who show signs of mental instability, we interviewed all 13,000 employees working in our offices in Japan, including loaned employees, twice a year.
  • We mandated all employees to log off their computers and leave the office within half an hour after they complete their work for the day.
  • We mandated all employees to have a nine-hour interval between the end of working hours and the start of working hours the following day.
  • We created a system to record and manage the hours each employee enters and exits the building as well as the hours they log off their office computers, and looked into all discrepancies between the system log and the hours reported by employees.
  • Promoting the use of annual paid leave. The use rate for planned annual leave in FY2023 was the same as the previous year
    FY2020: 73.9% → FY2021: 73.9% → FY2022: 73.5%
  • Introduced robotic process automation (RPA)
  • Made internal systems accessible to mobile devices
  • To have quality meetings, each division promoted action plans for meeting reform.
  • The office was refurbished to encourage new work styles
    (Satellite office renewal)
  • Revised telework work rules to promote hybrid teleworking and in-office work styles

Organization of the Work Style Reform & Health Management Department (as of April 2023)

KDDI Version Job Style Personnel System

In August 2020, we introduced the KDDI Version Job Style Personnel System that aims to achieve sustained growth of KDDI through each employee's professionalism. In this system, "Job Style" is used to define the areas of job functions. Employees' achievements, commitment to meeting challenges, and skills are directly rewarded, thereby "creating and nurturing professionals."
To achieve sustained growth, KDDI is working to expand new business areas while its business continues to revolve around telecommunications. This means that there will be more fields where our employees can pursue successful careers.
To expand our business areas, we need talented human resources with more specialized skills and knowledge. KDDI hopes that all employees actively acquire skills they can apply in new business areas while they leverage their years of experience in the telecommunications business, so that they will become professionals capable of working successfully outside the company.
Through these actions, we will achieve transformation to a "human resource-first company," that is, a company that regards human resources as important capital and places their development and strengthening at the core of management.

Human Resources